Our Core Modules of a Travel ERP System
1. Customer Relationship Management (CRM)
- Customer profiles
- Lead management
- Follow-up & communication history
- Loyalty programs
2. Booking & Reservation Management
- Flights, hotels, tours, and activities
- Multi-channel booking (online, agents, partners)
- API integrations with GDS (e.g., Amadeus, Sabre), hotel/airline providers
3. Itinerary Builder
- Custom itinerary creation
- PDF/print/export options
- Real-time updates for customers
4. Inventory Management
- Manage available packages, transport, guides, etc.
- Dynamic pricing and availability
- Supplier management
5. Accounting & Finance
- Invoicing and billing
- Payments and refunds
- Integration with QuickBooks, Tally, etc.
6. HR & Payroll
- Employee records
- Leave management
- Payroll processing
7. Reports & Analytics
- Sales reports
- Booking trends
- Agent performance
- Financial dashboards
8. User Management & Access Control
- Roles and permissions
- Audit logs
9. Third-Party Integrations
- GDS/CRS APIs
- Payment gateways (Stripe, Razorpay, PayPal)
- SMS/email notification services
10. Recommended Tech Stack
- Frontend: PHP/Laravel/ React / Angular
- Backend: Node.js / Django / Laravel
- Database: PostgreSQL / MySQL
- Hosting: AWS / Azure / DigitalOcean
- APIs: RESTful (or GraphQL if needed)